The newly launched WhatsApp Flows by Meta is to empower businesses for seeking deeper customer engagement throughout the entire customer lifecycle. Capturing event sign-ups, appointment bookings and customer feedback instantly […]
Too many customised tags causing confusion for customer segmentation? Unable to gain a comprehensive understanding of the customer consumption behaviour through tagging? Whether through CRM, CDP or WhatsApp marketing, companies […]
Every connection is an opportunity, and there are 600 million conversations between people and businesses every day. Recently, Meta hosted its third annual business messaging event in Brazil to announce […]
Are you leveraging Salesforce Journey Builder to streamline your automation journey? The great news is that you can integrate it with Omnichat to send personalised WhatsApp messages and effectively engage […]
DCH Motors, the leading motor dealer and distributor for brands such as Bentley, Honda, Nissan, NETA, Isuzu, and YuTong, is one of the largest automotive service groups in Hong Kong. […]
Looking for a business messaging solution that is Omnichat’s alternative? With the rise of chat commerce, numerous business messaging solutions have emerged across the APAC regions, such as Omnichat, Sleekflow, […]
With over 1.2 billion active users worldwide, WeChat is widely utilised for both personal and business purposes. Users engage in communication with family and friends within the app, or receive […]
Unleash the limitless potential of customer data with us in today’s digital era! With the Omnichat Salesforce integration, you can now synchronise data between Omnichat and Salesforce seamlessly, and streamline […]
Creating a smooth and seamless end-to-end customer experience within WhatsApp has become a hot topic among businesses. With the introduction of Meta’s latest powerful feature ‘WhatsApp Flows’ on WhatsApp Business […]
Have you received the One Time Password (OTP) via SMS for various online activities, such as account login, transaction confirmation, and identity verification? With the growing popularity of WhatsApp, businesses […]
