Media Coverage


Inside Retail | December, 2022

How retailers like Osim, Fila and Venchi leverage WhatsApp marketing


Sing Tao Daily | December, 2022

Integrating online & offline channels, Omnichat empowers retailers for the next retail trend (Chinese only)


Economic Daily News | December, 2022

Omnichat launches Chat Commerce solutions for Omnichannel integration (Chinese only)


Yahoo Finance | December, 2022

Omnichat launches Omnichannel Chat Commerce Solutions, empowering retailers to bridge online and offline

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Yahoo News | August, 2022

Is 'Chat Commerce' becoming the mainstream of retail business? Omnichat reveals the secrets of increasing conversion rate (Chinese only)

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Yahoo News | August, 2022

5x higher conversion rate than e-commerce! Conversational commerce becomes a new trend in retail (Chinese only)

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TechOrange | April, 2022

Offline retail sales can also share the profits for Virtual Shopping & Online Purchase? Omnichat helps retailers to capture new business opportunities with Virtual VIP Room (Chinese only)

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Hong Kong Economic Journal | April, 2022

Startup raises 14 million HKD to expand omnichannel retail (Chinese only)

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Tech in Asia | April, 2022

HK chatbot startup bags $1.8m to enter Southeast Asia

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Yahoo Finance | April, 2022

Omnichat Raises 1.8 million USD in Pre-A Round Funding and Expands Business to Southeast Asia

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Ming Pao | April, 2022

Omnichat raises 14 million HKD in Pre-A Round Funding (Chinese only)

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Hong Kong Economic Times | April, 2022

【Hong Kong Startup】Omnichat secures 14 million HKD in Pre-A Round Funding to expand business to SEA market (Chinese only)

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Hong Kong Economic Times | April, 2022

【Retail in Covid Times】Timberland adopts OMO strategy turning crisis into opportunity (Chinese only)

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BusinessFocus | March, 2022

【Stay-at-home Economy】Timberland, Lukfook Jewellery and Sa Sa evolve New Retail Strategy with Omnichat (Chinese only)

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Singtao | September, 2021

Lukfook Jewellery plans to launch its own eShop, expecting to increase online sales by 20% (Chinese only)

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BusinessDigest | July, 2021

【Chat Commerce】How brands which focus on offline experience survive the epidemic without discount & sale? (Chinese only)

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BusinessDigest | July, 2021

【Improve Sales Efficiency】How retailers provide a seamless experience to customers through instant messaging to increase online sales? (Chinese only)

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Hong Kong Economic Times | March, 2021

【Stay-At-Home Entertainment】Kidsland creates KKPLUS to seize business opportunities in the Kidult toy market (Chinese only)


Hong Kong Economic Times | January, 2021

Introduce Omnichat to do 24/7 sales (Chinese only)

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Business Next | January, 2021

Omnichat is selected as the first wave of Facebook Official Partners for supporting Messenger API for Instagram in Taiwan (Chinese only)

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Business Next | January, 2021

From customer service to marketing, Omnichat provides omnichannel retail for ecommerce business (Chinese only)

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Hong Kong Business Magazine | June, 2020

This ecommerce startup can up conversion rates for merchants

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Unwire Pro | March, 2020

Local startup Omnichat Received 24 million TWD in financing, focusing on e-commerce remarketing systems (Chinese only)

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Business Next | March, 2020

Martech startup Omnichat receives an investment of 24 million TWD led by APPWORKS, solving the pain points of e-commerce operation by marketing automation (Chinese only)

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TechNews | March, 2020

Hong Kong martech startup Omnichat completes 24 million TWD seed round financing led by APPWORKS, cultivating Taiwan market (Chinese only)

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Commercial Times | March, 2020

《Technology》Omnichat completes 24 million TWD seed round financing led by APPWORKS (Chinese only)

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TechinAsia | March, 2020

Ecommerce chatbot startup Omnichat raises $800k in AppWorks-led round

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BusinessFocus | March, 2020

【Startup】Omnichat completes 0.8 million USD seed round financing, solving the pain points of e-commerce business by 24/7 marketing automation (Chinese only)

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Hong Kong Economic Journal | March, 2020

Hong Kong AI Chatbot Omnichat receives 6.24 million HKD seed round financing from Taiwan investor (Chinese only)

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TechOrange | March, 2020

Increasing 7x conversion rate for e-commerce business, Hong Kong startup Omnichat receives 24 million TWD seed round financing from APPWORKS (Chinese only)

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Future Commerce | March, 2020

Use Omnichat to ‘Chat & Buy’, increasing 40% conversion rate for e-commerce business (Chinese only)

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Ming Pao | July, 2018

Integrating different messaging apps includes Facebook Messenger & LINE, Hong Kong startup allows brands to reply all the customer enquiries in one inbox (Chinese only)

About Omnichat

Omnichat is a leading omni-channel chat commerce solution provider in Asia Pacific. We are an Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, providing professional chat commerce business solutions for a wide range of retailers in Hong Kong, Taiwan and the Asia-Pacific region. 


From Facebook, WhatsApp, Instagram, LINE to your website, Omnichat offers advanced business solutions on social messaging channels integration with enhanced efficiency, user behaviour analysis and thus remarketing strategy development.


With the mission of unleashing the potential of chat commerce through omni-channel sales, marketing automation, chatbots as well as online-merge-offline integration, Omnichat equips companies to provide seamless shopping experience so as to capture opportunities arising from omni-channel retailing environment.


Omnichat’s clients include Sasa Cosmetic, Lukfook Jewellery, Kidsland(LEGO®️ Certified Store), Logitech, Timberland as well as other fashion brands, FMCG companies and government departments.