Free resources for
Chat Commerce

Through Use cases, Data analysis, Industry trends, you can discover business opportunities of Chat Commerce so as to increase conversion rates and ROAS.

WhatsApp Business Guidebook

Strategies for Acquisition, Conversion and Retention with with many success retail business stories

Chat Commerce Analysis Report (2022 Q1)

Is Chat Commerce effective for retail and ecommerce business? Analysis of message volume of 300+ brands, revenue and conversion rate

LINE Retail Pandemic Playbook

How can retail stores increase revenue during the pandemic? Drive online traffic to offline stores, Do business via omnichannel

Marketing Calendar 2022

Give you some holiday marketing ideas and references to inspire your campaigns

The Ultimate Retail Playbook for LINE Official Account

How to manage your LINE official account with Data, Creativity and Humanity? Check out how these powerful brands create more than 100% ROAS

Top 100 LINE Official Accounts

The welcome messages and rich menu designs of Top 100 LINE Official Accounts


Omnichat is a leading omni-channel chat commerce solution provider in Asia Pacific. We are an Official WhatsApp Business Solutions Provider and official partner of Meta and LINE, providing professional chat commerce business solutions for a wide range of retailers in Hong Kong, Taiwan and the Asia-Pacific region. 


From Facebook, WhatsApp, Instagram, LINE to your website, Omnichat offers advanced business solutions on social messaging channels integration with enhanced efficiency, user behaviour analysis and thus remarketing strategy development.


With the mission of unleashing the potential of chat commerce through omni-channel sales, marketing automation, chatbots as well as online-merge-offline integration, Omnichat equips companies to provide seamless shopping experience so as to capture opportunities arising from omni-channel retailing environment.


Omnichat’s clients include Sasa Cosmetic, Lukfook Jewellery, Kidsland(LEGO®️ Certified Store), Logitech, Timberland as well as other fashion brands, FMCG companies and government departments.